Macquarie Park
Job Type
Lauren Atkinson
Contact email
Email Lauren
19 days ago
Our client, a leading NSW Government Department are looking for an Advisor Content Design to  join their team on a 6 month contract with potential for extension.
The role is a communications project role – writing and developing project communications (leadership updates, FAQs, digital content, etc)
This role will lead the design, development and production of high-quality, relevant, engaging, customer-centric content to maximise the value of the client experience and support effective digital communication for the branch.
With a focus on communications, this role will be responsible for researching, collating, interpreting and re-shaping content about new IT systems and processes.
Key accountabilities
  • Design and produce fit-for purpose content, from original design concept creation through to full finished product that meets identified user needs supports a seamless end-to-end user journey and aligns with the content strategy.
  • Provide sound technical advice, guidance and recommendations to ensure that published content is high-quality, customer focused, accessible, optimised for search and conversion, and consistent with style guides, editorial guidelines and digital best practice.
  • Drive the content across social media networks, including generating, editing, publishing and sharing content which builds meaningful connections for Information Technology and its clients, to build engagement and awareness of relevant initiatives.
  • Contribute to the planning and delivery of projects and initiatives as directed and apply best practice methodologies and principles to support the achievement of client objective
Essential Skills or Experience
  • At least 5 years’ experience in a communications function within project environments supporting a variety of small and large scale IT system and service implementations
  • The ability to interpret complex technical information and reshape it into simple fit for purpose client-facing communications and deliverables
  • The ability to work across multiple initiatives and projects concurrently
  • The ability to work independently and in a high pressure high paced project environment