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Location
Sydney
Salary
$800 - $1100 plus super
Job Type
Contract
Ref
BH-184314
Contact
Jai Barve
Contact email
Email Jai
Posted
3 months ago
IMMEDIATE - Qualtrics XM Voice  Lead - Upcoming Role - NSW Govt Project
Location                   :   Sydney
Initial contract        :   till End June '25 ( possible extension )
Working                   :   Hybrid
 
MUST HAVE : Qualtrics XM  experience
Overview
Qualtrics XM Voice  Lead to join NSW Govt Project
Preferred Skills & Experience:
 Primary purpose of the role
 The VoC Operations Lead is responsible for the ongoing technical development and improvement of the Customer Voice Program.
The VoC Operations Lead is responsible for the pipeline of development activity to refine and enhance existing features, design, develop and implement new technical and analytical components of the Customer Voice Program to enable Client staff from across the organisation to make effective, student centric and data driven decisions.
 
Key accountabilities
- Experience working with Qualtrics XM to optimise
- Customise a Voice of Customer program, implement new program features,
- Lead digital projects, and work with the Qualtrics Technical Account Manager on any third party integrations and implementation of web-intercepts
- Experience leading the technical operations of a Voice of Customer program for an educational institution

If the above role interests you please Apply, with an updated resume jaib@ethosbc.com.au