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Location
Adelaide
Salary
$65000 - $80000 per annum
Job Type
Permanent
Ref
BH-184109
Contact
James Toth
Contact email
Email James
Posted
3 months ago
Join a world-leading insurance brokerage that provides expert risk management and consulting services to clients across diverse industries. With a strong local presence backed by a global network spanning over 130 countries, this organisation is recognised for its commitment to ethical business practices, social responsibility, and industry excellence.

Consistently ranked as a top employer in insurance, this company fosters a culture built on integrity, collaboration, and professional growth. If you're looking to develop your career within a dynamic, high-performing team, this is an opportunity you won’t want to miss.

The Role

As a Client Service Broker, you will play a crucial role in supporting senior brokers while servicing and growing a portfolio of clients. Your key responsibilities will include:
  • Coordinating and compiling new business quotes and renewals.
  • Delivering exceptional customer service with quick turnaround times to clients, brokers, underwriters, and key stakeholders.
  • Assisting in account and debtor management to ensure smooth operations.
  • Identifying opportunities to improve internal processes and cost efficiencies.
  • Gathering and analysing client information to provide valuable insights for brokers.
  • Ensuring 100% accuracy of documentation and policies for both internal and external stakeholders.
  • Staying up to date with industry trends by attending training sessions, industry events, and seminars.
  • Operating with integrity, professionalism, and ethical best practices in all activities.
About You

To excel in this role, you will have:
  • Experience in a similar role within insurance or financial services (preferred).
  • Strong relationship management and negotiation skills to provide a positive client experience.
  • Proficiency in Microsoft Office and the ability to manage competing priorities.
  • Strong written and verbal communication skills with attention to detail.
  • A Tier 1 qualification in insurance broking or a willingness to complete it.
  • A solution-oriented mindset and the ability to handle client inquiries effectively.
  • The ability to thrive in a fast-paced, high-volume environment while maintaining professionalism.
Why Join?

This organisation offers a range of competitive benefits to support career development and employee wellbeing, including:
  • Tuition assistance & career development programs.
  • Additional Lifestyle Leave to support work-life balance.
  • Employee assistance programs and wellbeing initiatives.
  • Exclusive employee discounts at 350+ major retailers.
  • Salary sacrifice superannuation options.
  • Paid volunteering days to give back to the community.
  • Employee Stock Purchase Plan to invest in the company’s long-term success.
How to Apply

If you're ready to take the next step in your career and want to join a global leader in the insurance industry, we’d love to hear from you.

Apply now or reach out for a confidential discussion via email at jamest@ethosbc.com.au