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Location
Melbourne
Salary
$150,000 plus superannuation
Job Type
Permanent
Ref
BH-181175
Contact
Alana Moussa
Posted
about 2 months ago
This role is part of the Infrastructure and Service Management area, and specifically within the ServiceNow platform engineering team.

As a Developer within this area, you will work on high-value initiatives at a ServiceNow platform level, delivering improvements in areas such as platform performance, automation and administration best practices.

Working within a broader Agile squad structure, you will work closely with platform SMEs and key stakeholders such as Product Owners and practice/process leads.

Your key responsibilities may include:
  • Support development of detailed solution designs and delivery estimates.
  • Use your technical skills to develop the solution and provide support for testing and deployment.
  • Work with platform engineering team members to identify opportunities for improvement and uncover existing problem areas.
  • Contribute to an evolving move to Site Reliability Engineering disciplines.
What do I need?

To be successful in this role, you will need to demonstrate the below skills:
  • Good knowledge of ITSM processes and ITIL with ITIL v4 certification preferred.
  • Experience with ServiceNow configuration, customisation and administration.
  • Relevant certifications such as ServiceNow CSA and CADExperience with Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs including skills for workflows (traditional and Flow Designer), Integration Hub and spokes and custom Service Portal widgets.
  • Functional knowledge of ServiceNow modules including ITSM, ITOM, IRM, CMDB, Report/ Performance/Platform Analytics and Service Catalog/Portal.Knowledge of REST, API design best practices, modern web design (CSS, HTML, etc.), JavaScript, and Angular.
For further information on this role or to confidentially apply, please contact Alana Moussa on 0423 655 449 or apply directly via the Apply for this job button.